How Nigeria’s Jump n Pass is allowing retail customers to checkout with their mobiles –

by alvamayer27

Nigeria’s Jump n Pass is revolutionising the retail experience via its mobile self-checkout platform that allows customers to scan items and pay through their smartphones, eliminating the need for traditional checkout lines. 

Launched in November 2023, JumpnPass has developed mobile checkout technology that integrates seamlessly with retailers’ existing systems, offering a streamlined shopping experience that prioritises convenience and efficiency. 

“We identified a significant pain point in the retail industry – the time-consuming checkout process,” Tunde Ademuyiwa, Jump n Pass’ co-founder and CEO, told Disrupt Africa.

According to the Adyen 2019 Retail Report, retailers lose US$284 billion annually to in-store queues, as shoppers abandon their planned purchases. 

“Our research showed that long lines not only affect customer satisfaction but also impact store revenue. While there are competitors in the market offering self-checkout solutions, Jump n Pass sets itself apart with its easy integration, user-friendly interface, and a focus on both small and large retailers,” said Ademuyiwa.

Early uptake, he said, has been “incredibly positive”, with both retailers and consumers embracing the platform. 

“We’ve seen a significant reduction in checkout times in stores using Jump n Pass, leading to an increase in customer satisfaction scores and repeat business for our partner retailers,” said Ademuyiwa.

Having secured initial funding through a mix of angel investment and venture capital, Jump n Pass recently received further investment through the ARM Labs Lagos Techstars Accelerator programme, which Ademuyiwa said was a testament to its growth and the market’s confidence in its solution. 

“A significant landmark for us was partnering with a number of national retail chains, demonstrating the scalability and adaptability of our technology,” he said.

Currently, Jump n Pass is operating in the Nigerian market, focusing on building a strong foundation and refining its product. 

“However, we have plans to expand into international markets, starting with emerging economies where mobile penetration is high, and there’s a growing demand for innovative retail solutions,” Ademuyiwa said.

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