ASB Bank services back up and running after outage

ASB Bank services are back up and running after customers reported issues accessing its mobile app and online banking services on Saturday morning.

In an update on X, the bank said the ASB mobile app and other online banking services were now back up and running as normal.

UPDATE: The ASB Mobile app and other online banking services are now back up and running as normal. If you’re still experiencing login issues, we recommend trying again in a few minutes. Our teams will continue to monitor closely.

— ASB Bank (@ASBBank) October 25, 2024

Earlier on Saturday, it said it was aware some customers were having issues accessing the ASB mobile app and other online banking services.

“Our teams are working to resolve the issue as quickly as possible.

“Credit and debit card payments are not affected.

“We’re sorry for the inconvenience and thanks for your patience.”

There were more than 5000 reports of ASB Bank outages across New Zealand, according to Downdetector, a site which monitors internet outages.

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